I CARE Leadership
This unique experience has enabled Chris to develop an innovative, entrepreneurial and highly effective new approach for leaders and organisations to achieve success: I CARE Leadership. Chris shows how simple, practical day to day actions can be taken to quickly deliver real improvements at all levels; individual, team and organisation. Those attending can then immediately make a real difference implementing simple actions based on their own experience. For example, one organisation who implemented I CARE Leadership increased the number of staff happy to recommend it as “a great place to work” to friends or family in 2 years from 40% to 82%, and increased revenue by 40%. His first book on leadership published in 2000 took this approach and was translated into 11 languages as a result.
When Global Head of Leadership at UBS, 70,000 staff & 100 countries, his team helped the bank transform organisational performance to increase profitability by 235%, market capitalisation by 50% and win awards. Now a Harvard Case Study.
Chris is an economist so fully understands the financial success that can be delivered via inspiring leaders. He has great breadth of experience across function, sector, culture and geography, from having held senior roles in UBS, HSBC, KPMG & London Underground to advising legal firms and construction, from the UK National Health Service of 1.4m staff and UK Government to the Red Cross in Myanmar, from Investment banks in London to Middle East Telecoms, from the Chinese Space Programme to retail in USA.
From Project Managers to HR Directors, from Risk & Legal Officers to Finance Directors, from Beijing, New York, Dubai, Rome, Singapore, Athens, Stockholm, Zurich, Kuala Lumpur, Calcutta, Oman to Hong Kong.
Television
Chris has been quoted as a leadership expert globally in the Harvard Business Review China, FT, Wall Street Journal, Le Monde, New York Times, Business Week, Time Magazine, Washington Post, Times of India, Straits & Gulf Times and many other titles. He has done over 350 TV interviews on leadership and business issues on BBC channels, Sky, Bloomberg, ITV, CNBC & CNN. Chris has been recognised as one of the Most Influential HR Thinkers regularly since 2010 by the HR profession.
Keynote Topics:
General leadership groups.
Audience: All leaders at every level – can be tailored as a board level presentation.“Unleash your potential for success”“Beating the competition in just 2 steps”“Inspirational leadership – key to success”
Innovation.
Audience: All leaders / groups wanting to be more innovative“Creating success through innovative thinking”“Enabling breakthrough innovation via breakthrough leadership”“How effective leadership drives significantly better innovation in organisations”
Change.
Audience: anyone engaged in change“Successful change – 2 steps to making it work then stick – I CARE”80% of change or initiatives never reach potential this helps leaders dramatically improve this
Financial.
Audience: finance directors/ financial professionals“Boosting bottom line by 10% for no cost - in just 2 steps”.“Finance Director as a strategic leader.” – finance directors“Leadership success as a driver of investment performance” – investment/ asset mangers
Customer Focus.
Audience: leaders of customer facing staff“Maximising customer service - in just 2 steps”“inspiring your people to deliver best customer service”It is a fact that customer service is more effective when employees have effective leaders
Brand and Marketing.
Audience: branding and marketing professionals“Every employee as a Brand ambassador – your route to success”.“Marketings greatest secret asset – your employees – unleash the power”Creating an environment where every employee is a proactive brand ambassador.
M&A and Integration.
Audience: those working on mergers, acquisitions or integration“Successful mergers and integration through inspirational leadership – being the best of both”.The majority of M&A don’t reach full potential due to leadership failure
Human Resources.
Audience: HR professionals“Human Resources as a catalyst for success”
Risk Management/Legal.
Audience: risk professionals and possibly in house legal.The ultimate operational risk and legal solutionEffective risk management via culture not process
Delivery Options:
All of the above can be delivered in any of the following formats :1. One hour keynote – fast, punchy and covering key points to inspire action2. 2 – 3 hour workshop – more interactive with individual action points at end3. One Day Masterclass – in depth analysis of key areas, different interactive exercises, and detailed action plan at end. For in house groups this will focus in detail on specific organisational objectives and can potentially be used to develop possible ideas/ strategies that can be presented to more senior leaders.4. Two day Masterclass – significant in depth analysis of both individual leaders and organisations current position, desired objectives and gap analysis to produce detailed plan to enable achievement.
Clients:
Abbot (International Healthcare), Adecco, Allegis, Arabian Society of Human Resource Management, Arts Councils of England, Scotland & Wales, Avant Homes, Bank of England, Bank of New York, Barclays Bank, British Nuclear Fuels, UK Government Prime Ministers Office, Cancer Counselling Service, Capsticks LLP, Cass Business School – London, Chartered Institute of Personnel & Development, Chartered Management Institute, Chartered Institute for Securities & Investment, CHEP, China Aviation Industry Corporation, China Aeronautic & Scientific Corporation, China Life, City of Westminster, Commonwealth Bank of Australia, Credit Suisse, CT Partners, Danish Age Association, Delphi Automotive, Deutsche Bank, DG Bank, Dubai World Trade Centre, Duncan Lawrie Limited, Ernst & Young, Eurostar, Food Standards Agency, GE Healthcare, Goldman Sachs, HSBC, Hudson Talent Management, Kingswood Mallensons, Lloyds Banking Group, London Underground, London Borough of Hammersmith & Fulham, Man Group, Masons LLP, Mouchel, UK National Health Service, Derby County PCT, UK Department of Health, Cambs & Peterborough Workforce Group, East Midlands SHA, Maybank – Malaysia, New York Institute of Management, NHS North West Leadership Academy, NHS Employers, NHS London, National School of Government, N. M. Rothschild, NorthgateArinso Human Resources, Omantel, Oman Society of Human Resource Management, Prince Mohammad University Saudi Arabia, Project Management Institute, Prudential, Punch Hospitality, Rabobank, RBS Global Banking & Markets, Royal Bank of Canada, Royal Borough of Kensington & Chelsea, Royal Military Academy Sandhurst, Shurooq – Sharjah Investment & Development Authority, Saudi American Bank, Skandia Insurance, Thales, UAE Prime Ministers Office, UBS, & UK DEfence Academy.
